FAQs

 

Thank you for shopping with us and supporting live music in the Waterloo community!

 

Are all the vinyl decals the same?


Regardless of which donation level you pay, the vinyl record decal you customize will be the same material as the other donation levels. The only difference is the colour.




What does "Pay What You Can" mean?


"Pay What You Can" allows each of our valued patrons the option to donate the amount they are most comfortable with. This is why we are offering different donation levels.




Do I get to keep my final record decal?


All purchased vinyl decals will be placed on our walls for everyone to see. They are not available to take outside of the venue. However, upon check-out, you will be asked if you would like to pay an additional fee to have it printed for your personal use. Pick ups are only availalbe in person at Maxwell's. Please email info@maxwellswaterloo.com to coordinate a pick up time.




How can I pay?


Currently we are only accepting Paypal for all purchases. Paypal accepts all major credit cards and you do not have to be registered with paypal to use it, you can simply pay as a guest.




Any returns or refunds?


Unfortunately, we do no accept refunds or returns. All sales are final.




What does "decal" mean?


A decal is a high quality vinyl sticker. Our decals are full colour, printed on 3.2mil permanent vinyl adhesive.